Shipping and Returns
We’ll email you to confirm that your order has been placed and when it’s been shipped.
Your estimated shipping rate will automatically calculate during the checkout process. Orders with subtotals more than $50 receive FREE shipping.
Alaska, Hawaii and Puerto Rico Shipping Information
Items shipped to Alaska and Hawaii will incur an additional $15 flat rate charge.
Items shipped to Puerto Rico will incur an additional $12 flat rate charge.
Items shipped to APO addresses will incur an additionail $6 flat rate charge.
ALL FREE SHIPPING special offers will still incur the additional flat rate charge above for Alaska, Hawaii and Puerto Rico as well as APO addresses.
We have partnered with a trusted third-party company, International Checkout, to fulfill orders for our international customers. Simply put the items you wish to purchase in your Shopping Cart and choose the “International Checkout” option. Your items will be transferred to International Checkout for processing. You may pay by international credit card, PayPal or bank transfer. International Checkout will process your order, including billing, shipping and customer service. Once your order is completed, all inquiries should be directed to International Checkout at email@example.com.
Which countries do you ship to?
International shipping is available worldwide. Our third-party vendor, International Checkout, will ship to all destinations around the world, including APO/FPO addresses.
Can I check the status of my international order?
To check the status of your international order or track your package, please log in to your International Checkout account on internationalcheckout.com.
Who should I contact regarding the status of my international order?
All inquiries regarding your international order should be directed to International Checkout at:
Hong Kong: +852.8175.6057
Dominican Republic: +1809.202.3017
Ireland: +01 443 3715
Mexico: +55 8421 8266
New Zealand Phone: +09 889 0408
All Others: +001.310.601.8196
Please visit the International Checkout Customer Service page for more information.
HaulerDeals will issue store credit to your account for all non ‘Final Sale’ items received within 14 days of when the items were shipped, provided the items are unworn, unwashed, with all original tags attached, and free of defects. We charge a $5.95 re-stocking fee for returns.
If you receive a defective product, you must notify us within three days of receiving the product to be eligible for a return.
To request a return label, please contact us at (866) 677-3548 or firstname.lastname@example.org.
Final Sale Items
Items marked as “Final Sale” may not be returned.
We do not accept returns on shoes that have been scuffed. Please be extremely careful when trying on shoes. We recommend trying them on only on carpet, for a very limited time, and inspecting them for marks before attempting to send them back. All shoe returns must include the original shoe box, in the original condition (not bent or damaged in anyway), with all original packaging.
Lingerie, Swimwear and Cosmetics
Unfortunately, we cannot accept returns on lingerie, swimwear or cosmetics due to hygienic concerns.
To reach our our Style Consultants, please either use our Live Chat option by clicking the ‘Ask Us’ button on the right side of your screen or email email@example.com.
Due to hygenic reasons, we can not accept returns on jewelry items.